What makes a good Waterproofing Company?

best waterproofing company

customer service good waterproofing company

Wise Cracks® loves helping people and we’re passionate about. This shows from our first contact with the client to the clean up after the job. The health of your home starts in your basement! So, how can you tell what makes a good waterproofing company?

We wish homeowners would call and ask questions (ask questions and book a free initial consultation or assessment) regarding basement leaks and whether the

Some think that repairs have to be done on the outside only, which is not true. However, if it is better considering all the circumstances, we will advise them. We always offer the homeowner what would be their best choice, (even if we are not involved), and “in their best interest”. We also direct them to good honest plumbers, electricians, whatever, if we are able.

We want people to know that you don’t always have to dig around the house and rip out the old plugged drain, put in  new drains, and if they fail that is an expensive undertaking and most times no warranty from an excavation contractor.  Our Wise Dry® Interior drain system is usually less than half the price and comes with a lifetime warranty. That’s like 4 times the value!

Honesty and integrity, quality in product and workmanship and decades of knowledge and wisdom are our building blocks f

or success. Success is making the world a better (and dryer) place to live.

There hasn’t been one basement yet that we couldn’t fix.

We also can trouble shoot landscape errors, structural defects, etc. Advice is free and can save you thousands.

We wish people knew that we do this effectively all year around, from simple crack injections to interior drain systems.

Two Main points: 

Customer service from a basement “waterproofing company” should be nothing short of top notch; the work should be able to be done

all year round wet or dry.

Also, check for BBB affiliation and other awards such as Consumer Choice Award Winners etc.to see if that helps you choose a good waterproofing company.

If you think it can’t be fixed-call us!  All we want is the best for you ™.

Water Stains or Efflorescence on Concrete Walls

basement wall leak

Beware of potential “Water stains” or Water Stains or Efflorescence on Concrete Walls, a white chalky residue, on your basement’s concrete before you close in the walls or cover the concrete floor.

A few things the look for or look out for:

Stains on the concrete wall 

Stains on the concrete wall is usually due to water entry through small defects that would normally go unnoticed when dry. These stains can be identified by standing back from the concrete wall and looking for a darker colour or even brown if dirt has been washed in. Staining usually will be directly under the defect such as a well line or sewer pipe that runs through the wall, a metal tie, or even a crack in the wall that normally comes off the corner of a window, near the center of the wall. Even if there are no signs of leaking; it is necessary to address these before they leak and ruin the new walls, flooring, and belongings.

Run water around the outside of the basement 15-20 minutes per side

If there is a leak issue, running water on the exterior concrete wall will cause water seepage on the interior concrete wall.  If you see leaking in the basement, move your hose to the next area and mark on the wall the upper most point of leakage and call in the professionals.

If you’re going to spend money on repairs, make sure it is done by “the pros” with a good warranty. When deciding who to use, we advise getting three estimates and a request for references. Check with BBB for a clear history.  For the benefit of your investment, DON’T panic and pick the first company that arrives.

Get informed and choose wisely! Do not gamble and hope to get lucky (That’s what Vegas is for).